In today’s episode, John Duisberg sits down with René Henderson, EVP of Operations & Business Development at American Auto Shield to unpack their rapid growth of nearly 500 new positions added over the past 5 years across 11 states as well as their transformational journey of focusing more intentionally on employee engagement amid the impacts felt around The Great Resignation.

You’ll learn about the significant challenges they’ve been overcoming with employee retention and the impetus of AAS hiring a full-time leader, solely dedicated to employee engagement and a huge investment in creating a great place to work where employees are highly valued and given the intentional support to grow in their careers.